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In all, the Contact Center is responsible for processing over two million merchandise orders per year placed through the Internet, phone calls, email and faxes. Training and development also focuses on meeting the needs of each individual customer to handle their requests in “Crate and Barrel style,” satisfaction guaranteed. A special training program prepares our Contact Center associates to learn all aspects of our products and services, and to effectively communicate that information to our customers. Our Contact Center headquartered in Naperville, IL annually services more than one million customers worldwide. Together, these hubs handle 300,000 units coming and going a day-that's 200 million pieces annually. (We also occasionally have recruiting opportunities at our Upholstery Warehouse in Lincolnton, NC and at our cross-docs located around the country. And our center in Cranbury, NJ handles all units shipped to the East Coast. West Coast distribution is located in Tracy, CA. Our Naperville, IL campus is responsible for the entire Midwest, Colorado and Texas. We currently have four state-of-the-art Distribution Centers totaling over 2.5 million square feet. A few statistics to give you an idea of the scope of our operations… Managed with state-of-the-art technology, our Distribution and Contact Centers are hubs for an amazingly streamlined system of inventory control, distribution, and customer relations that services all of our business channels: Retail, Catalog and Internet. This is where the real movers and shakers are. If you think Distribution and Contact Centers are “behind the scenes,” you should see the front-line action going on daily at Crate and Barrel. Jefferson Avenue Locations: Naperville, Illinois ĭistribution and Contact Center Jobs at Crate and Barrel

Supervisor, Customer Service Full-Time Naperville Customer Service Center AHA - 1860 W Jefferson Avenue Locations: Naperville, Illinois.Learning Experience Facilitator-Remote Full-Time Naperville Customer Service Center AHA - 1860 W Jefferson Avenue Locations: Naperville, Illinois.One may also read the content on this website to address questions about the organization in general.13 Jobs Found for Naperville Filtered by: Please read the job descriptions, requirements and qualifications carefully, since they are often very specific. Listed below are job announcements for various positions offered at the Little Tokyo Service Center.